Privacy policy

1. Overview

This Privacy Policy describes how Lehaor (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

1. Information You Provide

  • Full name
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment providers; we do not store full payment details)

2. Automatically Collected Information

  • IP address
  • Browser and device information
  • Pages visited and time spent
  • Cookies and tracking technologies

3. Order and Transaction Information

  • Purchase history
  • Shopping cart data
  • Product browsing behavior
  • Return and refund records

3. How We Use Your Information

We use collected data to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website performance and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal data.

We may share your information with:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and fulfillment partners
  • Legal authorities when required by law
  • Fraud prevention and security services

All third parties are required to use data only for necessary purposes.

5. International Data Transfers

As a global e-commerce business:

  • Your data may be transferred between China, the United States, and other regions
  • Orders are fulfilled through our U.S. warehouse
  • We implement reasonable safeguards to protect your data

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Enable shopping cart functionality
  • Analyze website traffic
  • Improve advertising performance (Google Ads, Facebook Ads)

You may disable cookies in your browser settings, but some features may not function properly.

7. Data Security

We implement appropriate security measures, including:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access controls
  • Regular system monitoring

However, no online transmission is 100% secure.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

Contact us at: info@lehaor.com

9. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

10. Third-Party Services

We use trusted third-party services including:

  • Shopify (store platform)
  • Google Analytics (analytics)
  • Google & Facebook Ads (advertising)
  • Payment gateways (Stripe, PayPal, etc.)

Each provider has its own privacy policy.

11. Manufacturing & Fulfillment Transparency

  • Products are designed and manufactured in China
  • Orders are shipped and processed from our U.S. warehouse
  • Data is used solely for order fulfillment and customer service

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page.

13. Contact Information

📧 Email: info@lehaor.com
📞 Phone: +1 (213) 980-8079
🕒 Business Hours: 10:00 AM – 5:00 PM (EST)